Bob and Evie Hooper founded the company in 2001. Bob Hooper had several decades of experience in the trucking industry and Evie Hooper wanted to start their own venture.
Please reach out to one of our dispatchers, and they will set up the account, run credit applications, etc. You will be assigned a team to manage to your freight and have one principal point of contact for all your needs. You will have an individual email address that will go to your team members, e.g., firstname.lastname@example.org. We have coverage if your principal Logistics Specialist is out.
We value our carriers as a customer, so the same principles of honesty, integrity and compassion apply here as well. We follow the Golden Rule, “Do unto others as you would have them do unto you.” This means that we will treat you with respect and take care of you, the way we would want to be treated. Bottom line is We take care of our carriers because you are our assets!
Our Commitment to Customer and Carrier Service is First and Foremost. There is no avenue we won't explore to ensure the best possible experience to our Customers and Carriers. Being a middleman requires that we provide an exceptional experience to our customers or our carriers. We are a service company that moves freight and without our customers or carriers we cannot be successful.
Our Commitment to our Community is Strong through our Atlantic Cares Initiative. It is ingrained in our Culture to serve where and how we can, as it is said, "To whom much is given, much is required." We have been very fortunate and feel it paramount to share our blessings. We provide all our employees one paid volunteer day off per year. We also participate in fundraising opportunities and charitable organizations. We have much room to grow and hope that as we expand we will be able to dedicate more resources to Giving Back to our Communities.
Our Expertise in the Logistics Industry is extensive. Led by our CEO that holds a Ph.D.in Economics, and with a team boasting many decades of experience in Transportation and Logistics, Our Commitment to being industry leaders continually drives us toward Organizational and Operational Excellence
Our Commitment to Each Other is Total. We are focused on helping each other both in and out of the office. We may be a diverse group, but we will always operate like family.
Typically no, but can assist as needed.
Robert Hooper, Ph.D. joined the company in 2003 and learned all facets of the operations. He took the helm from his father Bob in 2008.
We pay through Truckstop Pay. It is run by Truckstop.com, an industry leader. They provide a secure platform to hold your banking information so that we never see it. They pay by ACH or fuel cards. Quick Pay is available and our normal payment terms are 21 days.
We’re a family-owned company that hold our customer relationships in the highest regard. We will ensure that every customer will be treated with honesty, integrity, and compassion. We operate following the Golden Rule, “Do unto others as you would have them do unto you.”
The United States and Canada. We hope to have service to Mexico soon.
Serving a wide variety of customers requires variety of solutions utilizing a diverse set of equipment and capabilities such as:
We can furnish one as needed. The Carrier must provide proof of delivery on all loads.
Not fully, but we do have a night team available to monitor operations as needed.
No. While we are non-asset, we have relationships and contracts with over 15,000 carriers which gives you access to a tremendous fleet.
We do not and will not distribute your information to any third party.
We require $100,000 minimum cargo insurance. If the the cargo value is higher than that, we can purchase an insurance rider for the particular shipment.
Who do I contact about billing questions?
Dimaris Peña: Dimaris@shipatlantic.com
We will choose the service provider that is most competitive rate wise and most on time Service. We value the service you provided assuming you’re most prompt.
Having an open line of Communication is vital to our success. If tracking software isn’t being used, please call one of our Dispatchers with regular updates.
Load Tracking is quickly becoming an industry norm. The value to you is that we no longer need to call you and ask for updates and ETAs. We can simply look in our TMS and get your position and provide that visibility to the customer. This load visibility can also be used when seeking detention
Those who do not adapt the changing dynamics in our industry (such as Uber Freight), will be left behind. So, this is good for you and good for our customers. The tracking stops when the load is completed.
Yes. We have dedicated Contract Pricing available on certain lanes and customers. We expect continued service during the busier time on any contracted lanes. And we commit to continue to provide freight to our loyal partners during the slow season.
Please contact Vikki Stark at (904) 886-1111 or Vstark@shipatlantic.com