How Generative AI is Revolutionizing Freight Brokerages
Written By
Brooke Reiley
September 27, 2024

How Generative AI is Revolutionizing Freight Brokerages

Generative AI is changing the game in freight brokerage, and it’s not just a tech buzzword—it’s becoming an integral part of how we all do business. At Atlantic Logistics, we’re no strangers to the value of technology in making our operations more efficient and responsive. In a recent Transport Topics article, Atlantic Logistics’ CEO, Rob Hooper Jr., had the opportunity to join the voices of executives from C.H. Robinson and Echo Global Logistics to discuss how AI is driving a major shift in the industry.

Generative AI is now helping automate essential tasks that used to take hours, if not days. From rate quoting to invoicing and load tracking, AI is making it possible to process vast amounts of data in real-time, allowing us to respond to customers faster than ever before. But this isn’t about replacing people with machines; it’s about augmenting what we already do well with tools that can help us be more accurate, responsive, and ultimately, more competitive.

At Atlantic Logistics, we’ve always believed in staying ahead of the curve. Our systems have continuously evolved, blending proprietary software with the best third-party tools available. As mentioned in the article, “We all have to embrace the technology and utilize every tool available to stay competitive.” This isn’t just a future-facing statement—it’s our present reality. The companies that thrive will be the ones that learn to balance the power of AI with the irreplaceable expertise of their teams.

While new tech startups might be making waves, Atlantic Logistics believes that established companies like ours, with deep roots in the industry, are in the best position to take full advantage of these innovations. We have the infrastructure, the relationships, and the experience to integrate AI in a way that enhances operations without losing the personal touch that our customers value. That’s what makes the difference.

For anyone interested in the future of freight brokerage, check out the full article from Transport Topics.  It dives deeper into how industry leaders are leveraging AI to streamline processes, drive automation, and scale operations without sacrificing the human element.

Read the full article here.

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